When the FMCSA letter arrives, most carriers freeze. We pick up the phone, respond to the investigator, assemble the records, and walk you through the audit. Calm, documented, and ready.
New entrants must pass every factor. We prepare documentation for all six, not just the paperwork the auditor mentions on the phone.
Accident register, insurance, operating authority, MCS-150 filings.
DQ files, MVRs, medical certs, CDL validity, PSP queries.
HOS records, ELD compliance, supporting documents retention.
Inspection, repair, maintenance records under Part 396.
Training, shipping papers, placarding (if applicable).
Crash register, preventability analysis, accident factor rate.
The worst thing you can do is wait. FMCSA response windows are short — and missing them turns a routine audit into a Conditional or Unsatisfactory rating.